Q: My receipt code isn't working.
A: We realise that these codes can sometime be tough to read. If there is an issue reading yours, use the QR code located on your receipt to redeem your store E-Credits. You can use most any modern phone to read these codes with a free app.
Our favorites are linked here:
Q: At checkout I keep getting “Gateway Error”
A: This error can mean any number of things, and usually they are related to the specific card information. Simple things like a billing address of 'P.O Box 123' may be rejected by the card system becuase the credit card account has an address of 'POB 123'. It's a small difference, but it does happen. We also suggest doiuble checking that there is enough funds on the account. If it still doesn’t work, please wait 30 minutes and try the order again.